The problem to investigate
A correct rate table can still be applied to the wrong shipment category. The review needs to validate selection logic as well as the published or negotiated price.
Common causes to check
- Wrong service tier selected
- Minimum charge rules overlooked
- Discount applied to an ineligible rate base
What your organization should review
- Identify rating inputs for each shipment
- Check minimums and discount eligibility
- Reproduce the selected rate and final calculation
Verification and supporting evidence
Retain the rate schedule and the shipment inputs used in the test. Record both correct and incorrect results so review does not focus only on favorable examples.
Illustrative review example
A discounted base rate falls below a contractual minimum. The reviewer applies the minimum before comparing the expected amount with the carrier invoice.
How this fits the AuditRes workflow
Use Freight invoice audit findings to preserve the rate-selection analysis and supporting evidence for any verified discrepancy.
AuditRes Freight supports invoice audit, exception visibility, evidence preservation, recovery tracking, and reporting inside a company workspace. Use these review stages to keep shipment facts, the disputed charge, and the documented case outcome connected.
Frequently asked questions
Can a valid minimum charge look like a rate error?
Yes. Comparing only a discounted unit rate can miss the governing minimum. Read the complete pricing rule before calculating an exception.
Are the examples actual customer recoveries?
No. The examples illustrate a review decision; they are not customer case studies, measured savings, or promised results. A real finding requires the relevant shipment, invoice, and agreement evidence.