Records needed for this question
Statement of work, deliverable submission and acceptance decision.
How to investigate
Identify which milestone was accepted and whether unresolved conditions affect the invoice.
An illustrative review decision
A supplier may submit a deliverable that is received but not yet accepted under the statement of work. Record the acceptance decision and any conditions separately from document receipt.
What can lead to the wrong conclusion?
An email confirming receipt of a file may not constitute acceptance of the deliverable.
The result to retain
A milestone acceptance record linked to the payment decision.
Apply the review in context
Explore procurement document reconciliation, exceptions, findings and recovery workflows. Check the current plans and confirm data availability for your intended workflow.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes Procurement.