Records needed for this question
Tender acceptance, dispatch confirmation and cancellation timestamp.
How to investigate
Compare the cancellation with the agreed notice window and verify any required dispatch event.
An illustrative review decision
When a tender is canceled, record the acceptance, dispatch and cancellation sequence. The same elapsed time can have different significance depending on whether the carrier had actually committed equipment under the agreement.
What can lead to the wrong conclusion?
A tender sent but never accepted may not establish a capacity commitment.
The result to retain
A cancellation chronology and supported charge decision.
Apply the review in context
Explore shipment and invoice exception review, dispute evidence and documented outcomes in AuditRes Freight.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes Freight.