Records needed for this question
Timesheets, rate agreement and supervisor approval records.
How to investigate
Compare disputed hours with the signed timesheet and identify missing approvals separately from rate errors.
An illustrative review decision
For a contested timesheet, identify the disputed shift or hours rather than holding the entire staffing account. A rate disagreement and a missing supervisor signature may require different resolution owners.
What can lead to the wrong conclusion?
An internal payroll payment does not establish customer acceptance of all billed hours.
The result to retain
An hours-and-approval evidence pack for account review.
Apply the review in context
Explore receivables visibility, prioritization, disputes and payment coordination in AuditRes AR / Collections. External delivery is not implied by a suggested or simulated action.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes AR / Collections.