Records needed for this question
Commercial invoice, agreed document list and evidence of customer receipt.
How to investigate
Compare the delivered documents with contractual payment prerequisites and assign each missing item.
An illustrative review decision
List each required document and the evidence that the customer received it. A missing certificate and an unpaid accepted invoice should have different next actions even when they relate to the same shipment.
What can lead to the wrong conclusion?
Shipment dispatch alone may not satisfy the customer's documentary requirements.
The result to retain
A document completion plan tied to payment readiness.
Apply the review in context
Explore receivables visibility, prioritization, disputes and payment coordination in AuditRes AR / Collections. External delivery is not implied by a suggested or simulated action.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes AR / Collections.