Records needed for this question
Client authorization, supplier invoice and agency fee schedule.
How to investigate
Separate disallowed supplier spend from a disagreement about the management fee.
An illustrative review decision
A client may approve the media purchase but dispute the agency markup. Separate those components so the evidence supporting the supplier cost is not used as a substitute for the fee agreement.
What can lead to the wrong conclusion?
Evidence that a supplier was paid does not prove the client approved the purchase.
The result to retain
A cost-and-markup review with distinct dispute reasons.
Apply the review in context
Explore receivables visibility, prioritization, disputes and payment coordination in AuditRes AR / Collections. External delivery is not implied by a suggested or simulated action.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes AR / Collections.