Records needed for this question
Credit memo, original invoice and entity-level statements.
How to investigate
Trace the credit to the original buyer and review any intercompany transfer authorization.
An illustrative review decision
When a supplier statement nets credits across a group, check the buyer entity on the source invoice. A correction may require an authorized allocation process rather than merely relabeling the credit locally.
What can lead to the wrong conclusion?
A group-wide net balance can conceal an unsettled invoice in one legal entity.
The result to retain
An entity-specific credit allocation correction request.
Apply the review in context
Explore procurement document reconciliation, exceptions, findings and recovery workflows. Check the current plans and confirm data availability for your intended workflow.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes Procurement.