Records needed for this question
Marketplace settlement, inbound shipment records and deduction notice.
How to investigate
Determine whether the issue belongs to the carrier invoice, receiving compliance or marketplace settlement.
An illustrative review decision
A marketplace receiving deduction and a carrier accessorial can arise from different events. Identify the party that imposed each amount before asking a carrier to resolve a deduction it did not issue.
What can lead to the wrong conclusion?
One shipment can have separate liabilities owed to different counterparties.
The result to retain
A counterparty-specific deduction investigation.
Apply the review in context
Explore shipment and invoice exception review, dispute evidence and documented outcomes in AuditRes Freight.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes Freight.