What is being tested
Did a credit balance transfer to the new supplier account with the original open items? The boundary for this investigation is supplier unapplied credit after account migration. Begin with the disputed transaction or population, then identify which old account credit balance establishes the observed position and which migration instruction supports the comparison. A difference in totals should not replace this question.
Evidence: old account credit balance
For supplier unapplied credit after account migration, old account credit balance must be linked to migration instruction. Use the opening position, dated movements and closing position together. Preserve the distinction between requested, authorized and posted changes. The reconciliation should explain how the source item moved through the account, not simply assert that the final total agrees.
Evidence: migration instruction
For supplier unapplied credit after account migration, migration instruction must be linked to new account opening. Preserve the authorized sender, accepted scope and event timestamp. Distinguish a request from its acceptance and check whether the approver had authority for this change. Later approval should remain visible as a separate event rather than rewrite the original sequence.
Evidence: new account opening
For supplier unapplied credit after account migration, new account opening must be linked to credit ledger. Document the observation window, units, inclusion criteria and export version. Identify gaps and corrected events before using the total. Keep raw observations separate from derived quantities so a reviewer can reproduce the population without assuming every logged event is independently chargeable.
Evidence: credit ledger
For supplier unapplied credit after account migration, credit ledger must be linked to old account credit balance. Use the opening position, dated movements and closing position together. Preserve the distinction between requested, authorized and posted changes. The reconciliation should explain how the source item moved through the account, not simply assert that the final total agrees.
Reconciliation logic
Bridge credit and liability transfers separately rather than net the new opening total without explanation. Build the comparison at the level identified by old account credit balance and retain the governing version from migration instruction. Show intermediate classifications and excluded items separately; a net total can hide an unsupported component or a correctly offset correction.
Exception conditions
A credit may remain on the old account pending authorized transfer. Treat the item as an unresolved exception only when the comparison described here cannot be supported by the linked old account credit balance, migration instruction, new account opening, credit ledger. Document the conflicting input or rule. A plausible operational explanation requires validation, but it should not be discarded to maximize an apparent financial difference.
Human review and outcome
AP and vendor governance confirm account continuity. Return a transferred-credit reconciliation with stranded balances identified. Keep the reviewer's reason and source references with that disposition. A supported correction should be followed to the revised record or settlement; an accepted explanation can close the question with no adjustment. Missing authority or evidence should remain an open task rather than a confirmed recovery.
Limitations and processing boundary
A PO, acceptance record or supplier credit request alone cannot prove a complete recovery. The authoritative supplier, contract, PO, invoice and receipt processor is not complete. Treat commercial interpretation, authorized acceptance and final credit application as separate validation steps. In this scenario, absence of old account credit balance or migration instruction limits whether the comparison can be completed. The review method describes what people should validate, not a promise that AuditRes automatically detects or executes this specific outcome.
AuditRes pathway
Discuss supplier unapplied credit after account migration in the Procurement workspace. Review current plans, the shared platform and secure evidence requirements; use the existing contact path to confirm the sources and validation this scope requires.
AuditRes Procurement: Available for onboarding. Public previews use synthetic demonstration data; production processing remains gated until applicable customer sources and authoritative processors are connected and validated.
Neighboring financial questions
- Supplier credit applied to the wrong legal entity
- Supplier credit expiry communicated after approval
- Return freight deduction from supplier credit
- Supplier credit memo wrong purchase order
Procurement resource hub · All guides in this evidence collection