Records needed for this question
Original manifest, consolidation record and final shipping document.
How to investigate
Trace the packaging transformation and establish which count the rate uses.
An illustrative review decision
A consolidation operation can replace several cartons with one pallet for transport. Keep the original contents for traceability while using the contractual packaging unit to evaluate the carrier's charge.
What can lead to the wrong conclusion?
Comparing pre-consolidation cartons with post-consolidation pallets creates a false mismatch.
The result to retain
A packaging lineage record and supported rated count.
Apply the review in context
Explore shipment and invoice exception review, dispute evidence and documented outcomes in AuditRes Freight.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes Freight.