Records needed for this question
Processor settlement detail, gross transactions, fee lines and bank deposits.
How to investigate
Reconcile gross payments to net cash and explain fees without leaving fully paid customer invoices overdue.
An illustrative review decision
If a processor deducts its fee before remitting cash, the customer's gross payment can still settle the invoice. The fee belongs in the reconciliation bridge rather than as unexplained customer debt.
What can lead to the wrong conclusion?
Treating the deposit alone as customer payment can create false short payments.
The result to retain
A gross-to-net bridge and clearing-account reconciliation.
Apply the review in context
Explore receivables visibility, prioritization, disputes and payment coordination in AuditRes AR / Collections. External delivery is not implied by a suggested or simulated action.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes AR / Collections.