Records needed for this question
Lease inclusions, tenant orders and shared-network service terms.
How to investigate
Check whether the same service is included in occupancy charges and invoiced separately to the tenant.
An illustrative review decision
Shared connectivity may be recovered through rent or service charges rather than directly billed to each occupant. Establish who contracts with the carrier before investigating tenant-level allocations as carrier errors.
What can lead to the wrong conclusion?
Shared access and a private dedicated circuit can be different services.
The result to retain
A service responsibility matrix for tenant and operator.
Apply the review in context
Review carrier invoice evidence, inventory, findings and recovery cases in AuditRes Telecom.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes Telecom.