Records needed for this question
Finding, reviewer decision, supplier agreement and settlement record.
How to investigate
Advance the case through review and agreement without treating either stage as a realized outcome.
An illustrative review decision
An approved request to pursue a credit can remain open through negotiation and posting. The outcome should change to confirmed only when the settlement record supports the amount actually received or applied.
What can lead to the wrong conclusion?
Approval to pursue a claim is not a recovered amount.
The result to retain
A stage-based recovery report with settlement references.
Apply the review in context
Explore procurement document reconciliation, exceptions, findings and recovery workflows. Check the current plans and confirm data availability for your intended workflow.
This guide describes a human review method, not a claim that every scenario is automatically detected or executed. Explore AuditRes Procurement.