What is being tested
Did holiday usage receive the classification specified in the actual tariff calendar? The boundary for this investigation is utility time-of-use holiday eligibility. Begin with the disputed transaction or population, then identify which tariff holiday calendar establishes the observed position and which interval timestamps supports the comparison. A difference in totals should not replace this question.
Evidence: tariff holiday calendar
For utility time-of-use holiday eligibility, tariff holiday calendar must be linked to interval timestamps. Record the date convention and timezone where relevant. Separate occurrence, notification and posting times. A later administrative entry may describe an earlier event; the review must use the event specified by the governing record rather than whichever date is easiest to extract.
Evidence: interval timestamps
For utility time-of-use holiday eligibility, interval timestamps must be linked to time-of-use clause. Record the date convention and timezone where relevant. Separate occurrence, notification and posting times. A later administrative entry may describe an earlier event; the review must use the event specified by the governing record rather than whichever date is easiest to extract.
Evidence: time-of-use clause
For utility time-of-use holiday eligibility, time-of-use clause must be linked to bill detail. Retain the applicable wording, effective dates and scope of covered transactions. Identify the event or population that controls the calculation. Do not silently replace a contractual definition with a dashboard label, customary practice or the latest published rule.
Evidence: bill detail
For utility time-of-use holiday eligibility, bill detail must be linked to tariff holiday calendar. Keep the issued document version and line-level quantity, currency and service period. A header total cannot establish which component is being tested. Retain later corrections as linked versions, so a replacement does not create a second liability.
Reconciliation logic
Compare each interval with the listed holiday and time band rather than a general public holiday calendar. Build the comparison at the level identified by tariff holiday calendar and retain the governing version from interval timestamps. Show intermediate classifications and excluded items separately; a net total can hide an unsupported component or a correctly offset correction.
Exception conditions
A public holiday may not be a tariff holiday. Treat the item as an unresolved exception only when the comparison described here cannot be supported by the linked tariff holiday calendar, interval timestamps, time-of-use clause, bill detail. Document the conflicting input or rule. A plausible operational explanation requires validation, but it should not be discarded to maximize an apparent financial difference.
Human review and outcome
Qualified tariff reviewers validate the accepted calendar. Retain an interval-band classification schedule. Keep the reviewer's reason and source references with that disposition. A supported correction should be followed to the revised record or settlement; an accepted explanation can close the question with no adjustment. Missing authority or evidence should remain an open task rather than a confirmed recovery.
Limitations and processing boundary
The applicable tariff and customer evidence control the result; this method is not a universal utility formula. The authoritative utility calculation producer is not complete. Qualified reviewers must confirm meter interpretation and tariff eligibility before assigning a monetary variance. In this scenario, absence of tariff holiday calendar or interval timestamps limits whether the comparison can be completed. The review method describes what people should validate, not a promise that AuditRes automatically detects or executes this specific outcome.
AuditRes pathway
Discuss utility time-of-use holiday eligibility in the Energy workspace. Review current plans, the shared platform and secure evidence requirements; use the existing contact path to confirm the sources and validation this scope requires.
AuditRes Energy: Available for onboarding. Public previews use synthetic demonstration data; production processing remains gated until applicable customer sources and authoritative processors are connected and validated.
Neighboring financial questions
- Utility tariff effective date review
- Utility seasonal rate period classification
- Utility billing days fixed-charge denominator
- Utility renewable certificate charge contracted quantity
Energy resource hub · All guides in this evidence collection